WHAT ARE CEs?
Continuing education (CEs) are required education courses for professionals to stay abreast of the latest research and trends in their field and refresh current knowledge. CEs are a requirement for certain professions to comply with laws, remain licensed or certified, or maintain membership in an association or licensing body.
WHAT IS THE REFUND POLICY?
CE: There are no refunds for the CE courses as you are able to view the courses prior to taking the test.
NON-CE Courses: There are no returns for Non-CE educational courses. In the case of in-person training’s you can contact support for additional information: [email protected]
Products: There is a 24 hour cancellation policy for all products. Please view the policy for 3rd part suppliers for their return policies.
WHAT HAPPENS IF I DO NOT PASS A TEST
You can take a test up to 5 times. After each test you will be provided with the answers that you answered incorrectly.
DO I HAVE TO BE A MEMBER TO TAKE COURSE?
No, you do not have to be a member to take courses. You can pay as you go for each course. You can join to become a member which is charged in a yearly increment. Membership does not auto renew.
HOW DO I RECEIVE A CERTIFICATE?
You receive your certificate once you pass the exam and have paid for the course. Certificates are located in your account under Certificates. For users who purchase a membership you will receive your certificate automatically after completing the course.
We are committed to meet the accommodations for all learners to be able to access our course content and other features of our website. Requests to accommodate special circumstances under the Rehabilitation Act of 1973, must be sent in writing to: [email protected]. If you have any comments or suggestions on web accessibility issues relating to the our website please do not hesitate to contact us.
General Disclaimer and Limitation of Liability
You expressly agree that the user of this service is at your own risk. Neither T. L. Payne Consulting, LLC nor any of its employees, agents, content providers or licensors makes any representations or warranties of any kind regarding the service, the content, any advertising material or the results that may be obtained from use of the service. This service is provided on an “as is” basis and T. L. Payne Consulting, LLC specifically disclaims any express or implied warranties or guarantees of credit acceptance by state agencies. This includes without limitation, warranties of fitness for a particular purpose, warranties of merchantability or warranties against infringement. T. L. Payne Consulting, LLC, its affiliates, employees, agents, content providers and licensors shall in no event be liable for any damages or losses, including, without limitation, direct, indirect, consequential, special, incidental or punitive damages resulting from or caused by the service or its content, including, without limitation, losses related to your inability to use this service, any errors, omissions or defects in the content, or, any interruptions, delays in transmission or computer viruses. T. L. Payne Consulting, LLC takes no responsibility for the timeliness of the information presented in the seminars, on the site or in our database. T. L. Payne Consulting, LLC does not warrant that any material referenced or comments made within a course or included in our database is the only opinion or treatment available. As courses may be taken more than once, and in most states you may not take the same course within the same relicensure period for credit, the ultimate responsibility lies with the user if they take a course more than once.
Notifications and Email
T. L. Payne Consulting, LLC does not send unsolicited emails and only sends email to those who voluntarily register with Tlpayneconsultingllc.com. We will provide you with periodic updates regarding important changes to the continuing education rules of your state and/or national certification body that would affect your licensing. We will notify and remind you each year about the date your CE Requirements are due and we may send a monthly newsletter. You may opt out of receiving these emails , but then we will not be able to keep you up to date on any important continuing education issues pertaining to licensing. As you are voluntarily registering with our website, it is your responsibility to maintain your account status, particularly whether you receive email from us. You can unsubscribe through the email.
Who we are
This privacy notice discloses the privacy practices for T. L. Payne Consulting LLC This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
Our website address is: https://tlpayneconsultingllc.com
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
The information collected through our contact approved by you and can be revoked by you at any time.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We may be obligated by mandatory law to disclose your personal data to certain authorities or other third parties, for example, to law enforcement agencies in the countries where we or third parties acting on our behalf operate. We may also disclose and otherwise process your personal data in accordance with applicable law to defend T.L. Payne Consulting LLC’s legitimate interests, for example, in legal proceedings or in connection with governmental requests and filings.
We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences… These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
you may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Netowrk ads’ preferences at http://www.google.com/ads/preferences/
You can also opt out of Google analytics by going to the following link: https://tools.google.com/dlpage/gaoptout
Who we share your data with
We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise explicitly stated.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For users who enroll and complete courses we keep your information on file for a maximum of 7 years for credentialing purposes.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example –United States Postal Services, UPS, FEDEX, Amazon, EBAY
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
We accept payments through Square Inc. When processing payments, some of your data will be passed to Square Inc, including information required to process or support the payment, such as the purchase total and billing information.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Survey & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.